Terms and Conditions

We will gladly accept returns within 30 days of the original ship date. All products must be returned in new, unused condition in the original packaging. You will receive your refund through the original payment method, which can take up to 5-7 business days from receipt of return to process. You are responsible for shipping costs on returned items, unless you receive it damaged.

If you receive an item that is damaged, you must contact us within 30 days from the purchase date and include pictures of the damage.

To initiate a return please complete the following steps:

Email: customer.service@thehomeemporium.com

Please include order number, reason for return and photos if the item is damaged.

Once the return request has been reviewed we will email you a return label.

The item must be shipped back within 14 days of receipt of the shipping label.